Cancellation by Customer
For Group under 6 cabins:
More than 21 days prior to check-in: FREE of charge
From 11 to 30 days prior to check-in: 30% of total rates
From 04 to 10 days prior to check-in: 50% of total rates
Less 3 days prior to check-in: 100% of total rates
No-Show: 100% of total rates
For Group from 6 cabins:
More than 60 days prior to check-in: FREE of charge
From 31 to 60 days prior to check-in: 30% of total rates
From 11 to 30 days prior to check-in: 50% of total rates
From 04 to 10 days prior to check-in: 70% of total rates
Less 3 days prior to check-in: 100% of total rates
No-Show: 100% of total rates
Cancellation due to bad weather
If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:
Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
The trip be cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.
The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!
Children Policy
The rate for children applicable for one child sharing a twin or double cabin with two adults on mattress
Children from 05 - 11: Stay with parent 75% adult rate
Children under 05 stay with parents: FOC
Only one (01) child under 4 years old sharing room with two (02) adults is allowed for FOC per cabin
9:00 - 9:30: You are picked up from your hotel in Hanoi's Old Quarter and proceed by highway directly to the pier in Hai Phong city for the cruise (with the surcharge if required).
12:00 - 12:15: Get readdy at the meeting point in Mon Chéri cruises' office in Got pier, Cat Hai Village, Hai Phong city, where you will be welcomed by our crew.
12:30: Embark Mon Chéri Cruises. You will be served a welcome drink and provided with a cold towel. This will be followed by a cruise briefing where you will also be given safety instructions before checking in to your cabin. We will set sail and you will have lunch in Mon Cheri's luxury restaurant while enjoying the beauty of the canals on our way to Halong Bay.
15:30: We arrive at Light and Dark Cave, where you can do kayaking or bamboo boat rowed by local people. Then return to Mon Chéri Cruises, followed by swimming near the ship.
17:30: Return to Mon Chéri Cruises, where you can admire the magnificent sunset over the Gulf of Tonkin and enjoy a complimentary sunset party.
18:30: Then take part in cooking demonstration to learn about our Vietnamese cuisine.
19:00: A great dining experience awaits you.
20:45-0:00: After finishing dinner, you can enjoy the landscape of the bay at night up on the top deck, relax with romantic ballad music, enjoy drinks from the bar try your luck at squid fishing, watch a movie or relax in your room.
Overnight on board.
6:15: For early riser, you can wake up early to start your perfect day with Tai Chi class or watch the sunrise on the top deck. If you just want to relax in your room, feel free to skip it.
7:00: Light breakfast is served. in the restaurant.
8:00 Visit Cat Ba Island. You are taken by bus to visit Trung Trang Cave, the most beautiful stalagmite and stalactite cave , located in Cat Ba National Park.
10:00: Return the boat and check out the cabin. Then have brunch in restaurant while the boat sails back to pier. We settle the bill at the end of trip.
11:30: Disembark the boat and return to port at around 12:00.
Get on the D-car transfer and return to Hanoi and arrive at Hanoi around 15:00. End of the trip (with the surcharge if required).
* Program 3 days 2 nights available with surcharge
+84 935946688
info@asiaeyestravel.com