CANCELLATION BY CUSTOMER:
For Group under 6 cabins:
More than 21 days prior to check-in: FREE of charge
From 11 to 30 days prior to check-in: 30% of total rates
From 04 to 10 days prior to check-in: 50% of total rates
Less 3 days prior to check-in: 100% of total rates
No-Show: 100% of total rates
For Group from 6 cabins:
More than 60 days prior to check-in: FREE of charge
From 31 to 60 days prior to check-in: 30% of total rates
From 11 to 30 days prior to check-in: 50% of total rates
From 04 to 10 days prior to check-in: 70% of total rates
Less 3 days prior to check-in: 100% of total rates
No-Show: 100% of total rates
CANCELLATION DUE TO BAD WEATHER:
If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:
Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
The trip be cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.
The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!
CHILDREN POLICY:
01 child under 5-year-old (sharing a bed with parents): Free of charge
01 child from 5 and under 11-year-old (sharing a bed with parents): 75% of the price per an adult
The second children 02 children under 5 years old using an extra bed per cabin: 75% of price per an adult
From 11-year-old: price as an adult
8.00: Depart from Hanoi to Halong Bay by comfortable shuttle bus (optional with surcharge)
12.00: Upon arrival at Emperor Cruises, located at Halong International Cruise Port, our team will welcome you in our lounge before boarding.
12.30: Our Experiences Manager will assist you with boarding to start cruising in Bai Tu Long Bay. Check in to your cabin as we set sail from Vinashin dock to cruise among the many beautiful islets (scenes from the film ‘Indochine’ were filmed here). Bai Tu Long Bay has a wild beauty and the panoramas from the boat are unforgettable.
13.00: A set menu lunch will be served at our Paranoma Restaurant on the main deck. Savor delicious Vietnamese food while admiring the grace of the bay.
14.30: Explore the area of Hon Co Island and Co Cave (Grass Cave, also known as Thien Canh Son). You can revel in the breathtaking view of Bai Tu Long bay from up high, as well as the glorious long white-sand beach of Hon Co Island. Afterwards relax on the beach, go swimming in the crystal clear water and explore the cave.
16.30: Return to the cruise by small boat
17.00: Choose from kayaking, taking massage or just relaxing, do nothing or watching the sky color change as the sun sets.
18.00: Attend tea demonstration
18h30- 19h00: Attend our chef’s cooking demonstration and try your skills in the art of traditional Vietnamese cooking (making spring rolls) in a truly stunning setting.
19.30: Enjoy our a la carte course menu for dinner on board as you experience the charm of Bai Tu Long Bay at night.
21.00: Evening activities: enjoy our Movie Night, Board Games or our Massage and Spa services or even go squid fishing. Overnight on board Emperor Cruises.
6.00: Wake up to the gentle lapping of the water against the boat and as the first rays of the sun announce a new day. Before enjoying breakfast have cookies and tea and then try the Vovinam session on the sundeck as the sun rises over Bai Tu Long Bay
6.45: Have light breakfast with milk, bread, cereals, fruit juice, yogurt
7h15 -.7h30: Visit Vung Vieng fishing village, the famous pearl-growing village, to view the fishing tanks of the local people. Proceed to Vung Vieng floating village to board bamboo boats so the locals can row you around their village and oyster pearl farming plots. Return to the mother boat by speedboat/tender
8.30: Return to the cruise by tender
9.30: Arrange the luggage and check out.
9.45 - 10.30: Enjoy brunch on board while cruising back to the mainland.
11.00: Arrive back at Emperor Cruises dock, Halong City for disembarkation where your driver waits to take you back to Hanoi or the airport for your onward journey or home (optional with surcharge).
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info@asiaeyestravel.com